How we collect, use, and protect your information.

1. Information We Collect

We collect information that you provide directly, information generated through your use of our website, and information needed to operate our advertising and lead generation services.

Information you provide

When you fill out a form, book a call, contact us, or become a client, we may collect:

• Full name
• Business name
• Email address
• Phone number
• Website URL
• Monthly ad budget
• Information about your business, services, goals, service area, advertising needs, and lead generation process
• Any other information you choose to share with us

Information collected automatically

When you visit our website, we may automatically collect information such as your IP address, browser type, device type, operating system, pages viewed, referring pages, approximate location, form activity, and interaction data.

Information from business tools and platforms

If you work with us as a client, we may access or process information from tools used or authorized for the services we provide, such as advertising platforms, analytics tools, reporting systems, scheduling tools, payment processors, communication systems, CRMs, landing pages, or other related business tools.

2. How We Use Information

We use information to operate our business, provide services, communicate with prospects and clients, and help manage and optimize advertising campaigns.

• Respond to inquiries and form submissions
• Schedule, confirm, and remind you about calls or appointments
• Evaluate whether our ad management services are a fit for your business
• Build, launch, manage, optimize, and report on Facebook and Instagram advertising campaigns
• Support campaign tracking, lead routing, reporting, and related lead generation processes when included in the agreed services
• Send service-related updates, account updates, and client communications
• Send promotional messages when you have provided the appropriate consent
• Improve our website, services, communication, and client experience
• Maintain records, enforce agreements, prevent misuse, and comply with legal obligations

3. Calls, SMS, and Consent

If you provide your phone number, Dirt Cheap Agency LLC may contact you by phone call or text message based on your consent selections and your relationship with us.

Non-marketing calls and SMS

If you consent to non-marketing calls and text messages, we may contact you about your inquiry, appointment reminders, consultation scheduling, service-related updates, account setup, account matters, support, and campaign-related communication.

Marketing and promotional SMS

If you consent to marketing text messages, we may send messages about special offers, advertising tips, promotions, service updates, and related marketing communications from Dirt Cheap Agency LLC.

Message frequency, costs, and consent

Message frequency may vary based on your interactions with us. Message and data rates may apply. Consent is not a condition of purchase. You may choose not to opt into SMS and may still submit a form or contact us through other available methods.

STOP and HELP instructions

You can opt out of SMS messages at any time by replying STOP. After you reply STOP, we may send one confirmation message to confirm that you have been unsubscribed. For help, reply HELP or contact us at [email protected] or (470) 706-5390.

Carrier disclaimer

Carriers are not liable for delayed or undelivered messages.

4. How We Share Information

We do not sell personal information. We may share information only as needed to operate our business, provide services, comply with legal requirements, or complete transactions you request.

• Service providers: We may share information with vendors that support our website, CRM, messaging systems, phone systems, email tools, analytics, advertising systems, scheduling, payment processing, reporting, hosting, security, and customer support.
• Advertising and analytics platforms: We may use advertising and analytics tools to measure website activity, campaign results, conversions, and lead generation performance.
• Legal and safety purposes: We may disclose information when required by law, legal process, or to protect our rights, users, clients, business, or others.
• Business transfers: If our business is involved in a merger, acquisition, financing, sale, or transfer of assets, information may be transferred as part of that transaction.
• With your consent: We may share information for other purposes you approve.

SMS opt-in data and consent are not sold, shared, or transferred to third parties for marketing or promotional purposes.

5. Cookies, Tracking, and Advertising Pixels

We may use cookies, pixels, tags, scripts, and similar technologies to operate our website, improve performance, understand visitor behavior, measure lead generation, and support advertising and analytics.

These tools may help us understand which pages are visited, which forms are submitted, what campaigns produce leads, and how visitors interact with our website. We may use platforms such as analytics tools, CRM tracking, advertising pixels, Meta advertising tools, or similar systems.

You can manage cookies through your browser settings. Disabling cookies may affect how parts of the website function.

6. Data Retention

We retain information for as long as reasonably needed to provide services, respond to inquiries, manage business records, support compliance, resolve disputes, enforce agreements, and meet legal or accounting obligations.

• Prospect and inquiry records may be retained while we evaluate or communicate about services.
• Client records may be retained during the client relationship and for a reasonable period afterward.
• SMS consent and opt-out records may be retained to document compliance with messaging rules and legal requirements.
• Analytics and advertising performance data may be retained in aggregated or platform-based reporting systems.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or disclosure. However, no website, CRM, communication platform, or internet transmission is completely secure. We cannot guarantee absolute security.

8. Your Choices and Rights

You may contact us to request access, correction, deletion, or review of personal information we maintain about you, subject to applicable laws and reasonable verification.

• To opt out of SMS, reply STOP to a text message from us.
• To request SMS help, reply HELP.
• To stop marketing emails, use the unsubscribe link if available or contact us directly.
• To make a privacy request, email [email protected].

9. Children’s Privacy

Our website and services are intended for business owners, business representatives, and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us and we will take appropriate steps to remove it.

10. Policy Updates

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Your continued use of the website or services after an update means the updated policy applies going forward.

11. California and State Privacy Rights

Depending on where you live, you may have additional privacy rights under state privacy laws. These rights may include the ability to request access to certain personal information, request correction or deletion, receive a copy of information you provided to us, or opt out of certain uses of personal information where applicable.

Dirt Cheap Agency LLC is a small ad management agency, and not every state privacy law may apply to our business at all times. However, we will make reasonable efforts to review and respond to privacy requests in a practical and respectful manner.

We do not sell personal information. We also do not sell, share, or transfer SMS opt-in data or mobile consent information to third parties for marketing or promotional purposes.

To submit a privacy request, contact us at [email protected]. We may need to verify your identity or authority to make the request before responding.

12. Contact Us

For questions, requests, or concerns about this Privacy Policy or our data practices, contact us:

Dirt Cheap Agency LLC
8735 Dunwoody Place #4716
Atlanta, GA 30350, USA

Email: [email protected]
Phone: (470) 706-5390
Website: dirtcheapagency.com